Genybet is a bookie that has a lot to offer its customers. The following text is of course about the subtleties of the sports betting offer. But who is Genybet? Genybet is operated by Co-Gaming Limited. The company is based in Malta and therefore also holds a Maltese gaming license. In addition, there is another license from Curacao ready. The provider’s other products also include casino offers.
In the following sections we will look at various different categories that are relevant for a test. The tested categories include the bonus, the support, the topic of betting tax or the betting offer in all its facets.
We have negotiated an exclusive new customer bonus for you. In addition to the classic sports betting bonus of 100% to € 100, 50 free spins for Starburst are added. You can unlock this by getting the maximum out of the bonus, i.e. depositing € 100. Very strong: You can use the bonus money both in the betting area and in the casino.
The exclusive Genybet is subject to the following wagering requirements:
- Betting bonus: minimum deposit 10 €
- Sports betting bonus: 7x bonus + deposit, minimum odds 2.0
- Casino bonus: 38x bonus + convert deposit
- you have 30 days to play through the bonus
- Minimum deposit for free spins is € 100
- Winnings from free spins must be wagered 30 times
- Free spins are available for 7 days after activation
- Neteller, Skrill and Paysafecard are excluded from the bonus
At least for the welcome offer, players do not need a separate bonus code. However, you have the option to enter a voucher code during registration. There is a corresponding field in the input mask.
Genybet convinces in several points. For example, the bonus is very successful due to its various options. There is also a good selection of payment methods and good support with live chat.
The selection of sports betting is impressive in terms of betting markets and sports, and the topic of betting tax is designed to be customer-friendly within the scope of the possibilities. We explain in a later section how exactly the betting tax is treated.
In addition, Genybet has a lot to offer, and not just for fans of sports betting. The offer also includes a full-fledged casino, where you can even meet the wagering requirements of the welcome offer.
The heart of every bookmaker is of course the range of sports betting. Genybet is very well positioned on this point. It starts with the selection of sports that are available to the player for betting. Of course, there are the big top dogs in the industry such as football, tennis, ice hockey, handball or basketball. However, if you want to place a sports bet a little bit away from the mainstream, Genybet is the place for you. Among other things, Gaelic football, hurling, surfing, speedway or Pesäpallo represent the ranks of the lesser known sports. E-sports are also on board at Genybet.
In terms of sports, the bookie knows how to please with its good selection of different leagues and competitions. Not only the most famous leagues and competitions are covered, but also subclass duels. The result is that customers immediately know how many bets are available in a sport. The number of bets available is in parentheses next to the name of the sport. The betting markets themselves also cover the entire spectrum. Starting with the normal three-way bet to system bets, long-term bets or combination bets, everything that you should expect from a bookie is on board at Genybet.
The betting odds at Genybet are basically fine. In Bundesliga games, for example, the quota key is just over 94 percent – a value that is definitely in the upper midfield. At 92 percent, it is slightly lower in games in the second division, but this is completely normal. The higher the league and the more spectacular the event, the greater the odds.
This also means that the quota key can be well above average for certain events. Games at a big tournament or competitions at the Olympic Games and Co. count among them. It is also normal for players to find a lower odds key in less popular sports or competitions. This is especially true for the somewhat more exotic sports that do not get the very big attention of the general public.
Genybet live betting
The Live Betting department is well positioned at Genybet. Of course there is a separate menu item for live betting. Once there, the players will find a very clear area. From the menu in the top third of the page you have the following options: Home, Live Betting, Event View and Live Schedule. Under Home you return to the normal website, under Live Betting the available bets are displayed.
The betting fans can even see which sports live betting is available for. A tedious and tedious search is no longer necessary. In the event view, players can see what is happening in the selected event using a moving graphic. And last but not least, the live schedule also includes a calendar function. This allows live bets to be scheduled several days in advance.
Depositing and withdrawing from Genybet
The options for deposits and withdrawals are absolutely competitive at Genybet. In the FAQ area, there is the option of displaying tables on which the respective options are listed.
Customers can deposit using the following options:
- Visa, MasterCard
- Instant bank transfer
- Skrill 1-tap
All deposit methods are credited immediately. The minimum deposit varies between 10 and 20 euros depending on the method. Fees apply when using credit cards. These depend on the deposit amount and can be up to 2.5 percent.
Withdrawals are possible with the following options:
- Visa Electron
- Visa debit
Depending on the payment method, the payment duration varies between 48 hours and seven working days. The minimum amount for a payout is 20 euros. However, not all withdrawals are free. Two withdrawals are free of charge within a period of 30 days. Each additional payment costs five euros.
With the cashout function, customers have the opportunity to secure winnings before the games that are on a ticket expire. If you want to limit losses, this method is also well advised. The cashout is available for almost all types of bets. Only forecast / tricast bets, system bets and free bets are excluded. This function is not a problem for single bets and / or combination bets. The players can determine whether a bet is available for a cashout using the cashout button.
Is Genybet safe?
We answer the question with a clear “Yes!” Behind the provider is Co-Gaming Limited, which is also responsible for other providers from the casino area. The company is based in Malta, so there is a license for this island state. At the same time, Genybet also holds a license from Curacao. However, what doesn’t please is the “dead” link when you click on the logo of the Malta Gaming Authority at the bottom of the page. This is certainly just a technical defect, but it always looks unfortunate if a proper page does not open after clicking on the agency’s logo.
Points such as data protection, data security and responsible gaming are closely linked to the license. On an extra page, the Genybet team is happy to provide information on how and what cookies are used for. In addition, it also provides information on one or the other security feature. For example, there is talk of the PCI Data Security Standards. The provider does not go into further detail. Responsible gaming includes factors such as prevention of gambling addiction and protection of minors. All of these points are dealt with satisfactorily at Genybet. Even contact points for gambling addiction are linked.
With Genybet it is possible to intervene in the betting process while on the move. However, a native download application is not required. A modern smartphone or tablet is sufficient for the so-called web app to work. Here, the players simply call up the provider’s website via mobile device. The offer is identical, of course, the look is also very reminiscent of the desktop page.
By the way, the web app is suitable for several operating systems – such as iOS and Android. The content adapts to the respective operating system. The web app also has the advantage that players do not have to download additional software or worry about updates.
There is no VIP area in the classic sense at Genybet. But there is a kind of loyalty program available. Sports fans earn points for various promotions. It’s not just about placing bets. Registration, login or confirmation of an e-mail address or payments – there are points for almost all promotions, which the customer can then exchange in the GenybetShop for free credit or deposit bonuses. Important: The players can also earn the points in the mobile version, but access to the shop is currently only possible via the desktop version.
Genybet contact and support
The support at Genybet is strong and very successful. Players can access the support pop-up window by clicking the small question mark on the right side of the screen. There are three different tabs in this pop-up window: one for the live chat, one for the FAQ and one for the contact form. The live chat is available in English, but has a small weakness: the provider apparently changes the availability of this chat on its own initiative.
According to his own information, this can be reached from 8 a.m. to 10 p.m., however, other times can also be displayed at short notice. The FAQ are sorted by main categories, but the sports fan also has a search window for entering keywords. Written inquiries are possible via the contact form.
The conclusion to Genybet is positive overall. It is a safe and reputable provider with an excellent range of sports betting. Regardless of whether it is an established sport or a less well-known discipline – with Genybet everything is available with the relevant betting markets. The bonus for new customers was also successful. There are a total of three variants.
There are two different welcome bonus offers. The wagering requirements are fair. The bonus can even be used in the casino area. The choice of payment methods is top. Support also deserves good grades, although live chat is not always available at the specified times.